Effective Date: March 22, 2026
Website: https://utahpickleballretreats.com
Utah Pickleball Retreats (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Who We Are
Our website address is:
https://utahpickleballretreats.com
We operate private short-term rental properties, corporate retreats, and group booking experiences.
2. Information We Collect
We may collect:
- Name, email address, phone number
- Billing and payment information
- Booking details and preferences
- IP address and browser data
- Communication records
- Account login details (if applicable)
3. How We Use Your Information
We use your information to:
- Process reservations and payments
- Communicate booking confirmations and updates
- Provide customer support
- Improve our website and services
- Comply with legal obligations
4. Payment Processing
All payments are processed through secure third-party providers (including but not limited to Stripe, Square, Hospitable, Airbnb, and VRBO).
We do not store full credit card information.
5. Comments
When visitors leave comments on the site, we collect:
- Data shown in the comments form
- IP address
- Browser user agent string
This helps with spam detection.
An anonymized string (hash) from your email may be sent to the Gravatar service to determine if you are using it.
Gravatar Privacy Policy: https://automattic.com/privacy/
After approval, your profile picture may be visible publicly.
6. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS), as visitors may extract that data.
7. Cookies
We use cookies to enhance user experience.
Comment Cookies
If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last one year.
Login Cookies
- Temporary cookie to check browser compatibility
- Login cookies last 2 days
- “Remember Me” extends login to 2 weeks
Editor Cookies
If you edit or publish content, a cookie is stored indicating the post ID (expires in 1 day).
8. Embedded Content from Other Websites
Pages may include embedded content (videos, images, etc.).
These third-party sites may:
- Collect data about you
- Use cookies
- Track your interaction
9. Data Sharing
We may share your information with:
- Payment processors
- Booking platforms
- Property management staff and service providers
- Legal authorities when required
We do not sell personal data.
10. Data Retention
- Comments and metadata may be retained indefinitely
- User account data (if applicable) is stored until deleted or requested
- Booking and transaction data may be retained for legal and financial purposes
11. Your Rights
You may request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your data (subject to legal obligations)
12. Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
Password reset requests may include your IP address.
13. Data Security
We implement reasonable safeguards to protect your information, but no system is completely secure.
14. Third-Party Links
We are not responsible for the privacy practices of third-party websites.
15. Policy Updates
We may update this Privacy Policy at any time. Continued use of our website constitutes acceptance.
16. Contact Us
For privacy-related inquiries: